Viewing the NHL in the UK 2016/17

(October 05, 2016)

What will NHL coverage in the UK look like for 2016-17 and beyond?

A great question, that so many of you have been asking through Twitter, Facebook and comments posted to previous articles I’ve written about the subject.

For further purposes this will be an updated and rolling article, so please check the date at the beginning of the article to see when I last posted an update.

Television Coverage:

The television deal with Premier Sports (shall refer to them as PS for remainder of article) expired as of last season.
As I wrote in this article (http://wp.me/p2gDti-mj), the NHL sold the overseas distribution rights to IMG back in October of 2015.

 UPDATE*** Premier Sports have announced their new NHL coverage deal, which spans the next five years, running up until 2021.

As per the PS website,

Key highlights of the new agreement include:

–       Coverage of 15 games a week during the regular NHL season.

–       Exclusive live coverage of 11 games per week.

–       Live coverage of all Stanley Cup Playoff games and the Stanley Cup Final series.

–       Continued daily coverage of the 1 hour NHL highlights show.

–       For the first time on Premier Sports, full intermission and pre and post game coverage will be included on a rolling basis with the aim that within the first 2 seasons 80% of live games shown will contain these segments.

The Question and Answer section of the NHL page will answer many queries some of you will have, so it’s listed below.

Q: What do I get?

A:  Exclusive coverage of 11 live games per week. 15 in total. Live games are exclusive to Premier and include nearly all of the Playoffs and every game from the Stanley Cup Final. Games we select for live coverage are not available live through NHL.tv until 24 hours later.

– NHL “On the Fly” every day

Q: How to I make sure a game I have recorded live does not end before the game has finished?

A: This is a common problem with live sports and particularly NHL that can go to overtime. We give every live game 3 hours to air which is normally more than enough. We can’t change duration’s at the last minute to extend the slot, nor can we give every game a longer slot than is normally necessary as this would conflict with other live events on the channel. Although you can extend the length of every record by 10 minutes in the SKY settings menu we recommend you record the program that follows to avoid a record cutting out. The alternative is to record the 1st repeat of a game that  is normally shown the next morning/afternoon. This will have been edited to fit the slot.

Q: Intermission coverage?

A: For the first time we have worked with the NHL to bring viewers the real North American viewer experience and within 2 years plan to bring 80% of live games with full pre/post and intermission coverage. There are a few technical hurdles to overcome still so we are not 100% sure we will have intermission coverage available from day 1 of the new season but it won’t be long. Within 2 years 19 of the 30 teams including all Canadian home games will have full coverage with other broadcasters being added on an incremental basis.

Other information relating to our coverage and that of NHL.tv Live online.

A: Included in the new 5 year contract for NHL broadcasts in the UK is an agreement that means NHL Gamecenter Live blackout restrictions apply to games selected for live broadcast by Premier Sports. Games that we may join in progress we allow GCL to show live.

This was agreed with the NHL based on the enhanced rights fee and the need for us to maximise and protect our investment in the sport.

Q: What games will be blocked live on GameCenter online?

A: 12-15 games we select to broadcast live each week, Most of the playoff games from rounds 1 and 2, all of the playoff games from round 3, the Stanley Cup Final matches, the Winter Classic and other outdoor games and the All-Star matches.

Q: When can GameCenter show the games they have to block in the UK?

A: They can make games available after 24 hours after the live game.

So how can you access the channel? PS operates via Sky channel 428, Virgin channel 551 and via the Premier Player online.

Other ice hockey PS currently holds the rights to are World Cup of Hockey 2016, CHL, SHL, KHL weekly highlights and the IIHF World Championships.  NOTE no EIHL coverage.

Subscription costs are around the £11.99 mark depending on the platform you wish to view via. The following link provides the subscription information and costs for Sky, Virgin Media and stand alone Premier Sports Player (online viewer).  https://subscribe.premiersports.tv/

The first week’s NHL schedule has now been released and is available to view here: http://www.premiersports.com/ice-hockey/nhl/

On the same page, under the Special Season Ticket Offer, PS are offering 12 months subscriptions for £75 using promo code: NHL75

NHL TV

Online Coverage:

What was known as ‘NHL Game Centre Live,’ is now NHL TV.

There are two payment options of which one is a a single payment of $119.00 and the second is monthly payments of $19.99.

The latter option will work out much more expensive over the season so if you intend to watch for the entirely then a one-off payment is the way to go.

The final price in GBP has been around 105-110 (for one-off season payment) depending on the exchange rate the date you make the purchase and the credit/debit card used.

Pre-season games are included in the package and we finally have confirmation from the NHL as to which games will be broadcast on NHL TV. These can be found at this link https://www.nhl.com/info/nhltv-preseason-schedule with the first game being shown Monday and a total of 50 in all.

The blackout situation does exist and will apply to eleven games a week that PS intend to show live. Game that are blacked out for NHL.tv viewers will be available 24 hours later.  Any game shown on delay by PS should be available LIVE on NHL.tv.

Intermission coverage on NHL GCL was always sporadic but was shown in the pre-season game’s I’ve viewed thus far on NHL.tv. It’s very much an unknown as we enter the season and I’ve been unable to garner an answer from the league.

Features of NHL TV:

  • NHL TVMedia Player:  HD quality streaming through a responsive, in-page layout. Includes features like multi-game viewing, alternative camera angles and enhanced live game data.
  • NHL TV App: Revolutionary 60fps (frames per second) live streaming video, available for select phones and tablets via the NHL® Official App. Current subscribers simply sign in with your existing credentials.New for 2016-2017: Enhanced team integration – videos, news, notifications and more, all in one place. Your team, your app.
  • NHL.TV™ Connected Devices: Revolutionary 60fps (frames per second) live streaming video, available for supported connected devices. Available on Apple TV, Roku, Sony PlayStation®3, Sony PlayStation®4, Xbox One and Google Chromecast. Milestone markers on supported connected devices let you watch the game in a whole new way. Supported devices include Apple TV, Roku, Sony PlayStation®3, Sony PlayStation®4, Xbox 360, Xbox One and Google Chromecast.
  • Home and Away Broadcast
  • DVR Controls
  • Multi-Game View
  • Extra Camera Angles

All the subscription and technical information can be found at the following link, along with a technical forum. https://subscribe.nhl.com/international

Review:

My heart sunk at the news of this new five year deal for Premier Sports. PS may have had good intentions to begin with but their coverage has been blighted by so many issues during their tenure of broadcasting the NHL.

Poor feeds, including break-up of the picture, buffering or the stream going totally offline have been consistent problems for the channel, who have blamed everything and everyone but themselves for continual issues in that regard.

Ice Hockey is not the prime sport or best seller for PS and on many occasions, games have been shifted to make way for Nascar or Rugby, often at late notice.

Customer service is not PS forte to say the least. Many subscribers have complained about the poor telephone service when trying to rectify subscription issues or cancelling, while if you are suffering from other difficulties (technical or otherwise) with the channel, then good luck trying to to rectify those with a company who seem to only respond to positive inquiries.

On the face of it, the cost is fair for eleven (or twelve) live games a week but it’s potluck which teams will be shown and of course no guarantees that the team you root for will be shown consistently, if at all. At the crux of the matter is that as a subscriber, you’re paying for the small amount of regular season games that will be blacked out and the majority of the Playoffs.

I’m a huge fan of the NHL.tv service but it’s not without it’s drawbacks with the announcement of this deal. The blackouts are bad enough during the regular season but they will be enforced for every single Stanley Cup playoff game as PS are due to show every match-up live. We all know there are workarounds and I suspect many of you have used them in the past. I’m led to believe that there will be a crackdown on such offenders from this season on. This is conjecture at this stage but something to bear in mind.

Waiting 24 hours to watch a game that has been blacked out is an inconvenience I agree but the odds are stacked in your that your team won’t be affected (at least during the regular season).

The price of NHL.tv is outstanding, while the numerous features and watching past games at will, are a real luxury for fans this side of the ocean.

Summary:

I cannot possibly advocate anyone subscribing to PS and I wish you the best if you decide to to do so. Having made fans wait so long for an announcement on a new NHL deal, it’ll be interesting to see how their coverage stacks up. Feel free to leave comments as this season progresses

 

Many have asked me what I’ll be doing for this season and with a heavy heart, I’ll be heading down the NHL.tv route and playing the percentage call.

It’s a far from ideal situation for UK hockey fans but these are the legal options we’re stuck with for the foreseeable future.

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20 thoughts on “Viewing the NHL in the UK 2016/17

  1. 20% sales tax is added to the $120 cost when signing up as a new subscriber in the UK – bringing the total to $144.
    I’m holding out for an announcement on a TV deal before I commit.

  2. Awful channel. I buy the online subscription and only get online PS coverage come the playoffs. I resent giving them money.

  3. FYI I just purchased the NHL.TV subscription. It works great from the PC and I’ve watched a few games already. One of the reasons that I chose this options was the availability of a PS4 app, however after purchasing I realised that the app is not available in the UK. I can’t see any reason for this as the Xbox One app is available here but as this post was largely how I made my choice I think it’s worth updating to let others know this.

    I still think this is a better option than PS as I can select any game and watch the national or away stream to get the commentary I want.

  4. You mention we get the blacked out games 24hrs later on NHL tv – is this the same for the playoff games and stanley cup final matches or are they only shown on PS?

  5. I have recently renewed my NHL.tv subscription and have just cancelled after trying to watch the rangers @ the flyers (25/11). I rang the customer service line and was told that the game was blacked out as premier sports were showing the game on delay. When I mentioned how crazy this was considering the time difference here, the guy was almost embarrassed at the situation… I don’t quite understand what the NHL are trying to achieve by allowing premier sports to handle the sport in this way… I for one can’t see much reason to subscribe to either NHL.tv or premier sports if you can’t watch a game like this live at 6pm UK time on either service.

  6. Hello – thank you for this post and the really useful information about watching NHL games in the UK. Do you know if the NHL.TV service forces you to watch the games live (e.g. in the middle of the night UK time) or can the games be watched from the website once they’re finished? Just wondering if I’ll need some device to digitally record the games to be able to watch them at decent hour in the UK. Thanks.

  7. Hi. I’m thinking of getting an NHL TV sub and I’m aware there’s only a couple of months play left of the season but as they have now dropped the price of a year to roughly $100 I think this is good value. My question is: do you know if The Stanly Cup play-off games will be available at all? I know that PS will play them live (if their crappy service works) but will they be available to watch on NHL TV after? Cheers 🙂

  8. Has anyone else noticed very choppy or stuttering play back when viewing NHL.tv in the UK? I’ve just upgraded to 50mbs fiber broadband and it hasn’t really helped the situation. I’m now trying to work out if it could be the PC or NHL.tv. Given ice hockey is such a fast sport its very annoying when the playback is not smooth or in very poor quality. Ta for the help.

  9. Hi I don’t suppose you know if using the NHL App you are able to download games to watch offline, on a Android tablet? Can’t seem to find this info anywhere!

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